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How Did We Do?


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“We pride ourselves in being Great, although we strive for Excellence.”

Your honest comments will help us achieve this. Thank you.

Great Northern Report Cards

Thanks Again (5/13/15)

You guys did a great job on my new windows, plus you tried to avoid destroying my plants, and you cleaned up the area really well after you were done.  Thanks again!  

–Kerstin B.

Couldn’t Be More Pleased

Dylan, Thank you again for the great job yesterday!  We couldn’t be more pleased with your work and the quality product you found and installed on such short notice.  We never expected such prompt service, and are looking forward to the door, window and ‘French’ door install.  Thank you!

-Dave and Deb

Professional, Timely, and Clean (5/11/15)

The job I had done was top notch professional from the time I got the bid until completion.  The crew was timely and professional.  They cleaned up each of the two times they had to come to my house.  The fixed windows I had replaced were on the second story which required the crew to set up scaffolding.   It was obvious they were experienced in this along with the replacement process.  The cedar trim they put up on the outside blended right in with the house and the cutting of the wood casing on the inside was very neat and clean looking.  Nice caulking job on the inside too.

My electric company is CEC and I got an energy rebate for the windows.  Great Northern did all the paperwork on this.  My cost was for the windows ‘less’ the approved CEC rebate, and the rebate check was sent to Great Northern.  I got the rebate discount upfront.  I appreciated that.  From my experience, I would highly recommend them for your window replacement.

–Joseph D.

I Would Highly Recommend Great Northern (5/15/15)

The job I had done was top notch professional from the time I got the bid until completion. The crew was timely and professional. They cleaned up each of the two times they had to come to my house. The fixed windows I had replaced were on the second story which required the crew to set up scaffolding. It was obvious they were experienced in this along with the replacement process. The cedar trim they put up on the outside blended right in with the house and the cutting of the wood casing on the inside was very neat and clean looking. Nice caulking job on the inside too.

My electric company is CEC and I got a energy rebate for the windows. Great Northern did all the paperwork on this. My cost was for the windows ‘less’ the approved CEC rebate and the rebate check was sent to Great Northern. I got the rebate discount upfront. I appreciated that. From my experience, I would highly recommend them for your window replacement.

–seal

A Job Well Done   (03/24/2015)

Clint and Cie,  We want to thank you both for the excellent job you did on our window replacements.  Working around the pergola and dry rot on the kitchen sliding lgass door were obstacles you tackled with skill and professionalism.  The oak floor trim on the slider looks great!!

We could not be happier with the finished look of the entire 21 window project.  Please accept this $100 as our way of saying thanks for a job well done!

-T & D Sweeney, Bend OR

These Are Your Guys!

If you want Good prices…GOOD service…and knowledgeable and talented people working on your doors and windows…these are your guys!  I highly recommend them!

Vanessa J. Bend, Oregon  5/24/13

I Recommend Great Northern

Hi Guys, My Timber Ridge home needed the 26 year old windows replaced, and your company did a super job. Everything went on schedule, the inside and the outside were left cleaner than before the job started, and there were no problems left to correct– “Ya done good”!!  Would I recommend your company to neighbors and friends? -Already have, more than once.  

Thank you, and best regards.

–Frank V

P.S. The new windows don’t sweat, and they make it quieter, inside.

 

Great Northern Window and Door has great customer service!!

The owners and employees of Great Northern have great respect for their customers’ homes, as well as their satisfaction in the final product. They installed Essence wood windows in our home, and the windows were much more custom than they had previously bid. But they put in the extra time and product (extra wood trim) until the job was perfectly complete, beautiful, and at no extra charge. The owner spent the last 2 days on the job to make sure everything came out perfectly. We are so pleased we chose these guys!!

–Michele M.

Extremely friendly customer service, top-quality work and an affordable price!

Our experience working with Dylan and his team was extremely positive. They were readily available for making appointments to do a free estimate during a very busy work period, gave a good price and delivered excellent service that exceeded our expectations. We plan on having them do future work for us and enthusiastically recommend them to anyone seeking to have new windows/doors installed in their home.

–PBRolley

 

Best service, best products, best knowledge!

As a Business owner and former home builder, I know how important it is for me to have rock solid confidence when I refer my clients to a contractor. With Great Northern Windows, I have that complete confidence, backed up by the many rounds of applause from my clients that are so very happy with the high quality work and care that Great Northern Windows provides!
I whole-heatedly recommend them every single day.
-Dave Feagans
Owner/Principal Broker
Alpine Real Estate

Simply The Best

My wife and I were shopping for new windows and had a few companies out to our house for estimates. They were all what you would expect from a contractor, but then Dylan from Great Northern Windows showed up. He was like a waiter at a fine dining restaurant, and the main course was new windows. Professional, honest, well spoken, and represented himself and his company very well. My wife and I didn’t even think twice, we signed the papers right there.

A couple of days later the install crew showed up. I felt that they had the same sort of confidence in their product and their work that Dylan had. My wife said that she felt good about their guys because they were all wearing the same uniform, and that we knew that we had the real deal and not some Home Depot subcontractor. They were in and out faster than I thought. The best part was that I had a cleaning crew lined up to clean up the mess that I thought they were going to make. I canceled the cleaning crew. They went the extra mile and left our house better than when they arrived.

You can tell that the whole crew cares about what they do. I feel great about supporting a local business like this. I have already been telling all our friends about the great job and great product that they gave us. Please, don’t think twice and call these guys.

–IM326

Excellent Experience

In preperation to sell my house, I had to replace my outdated windows. I hired Great Northern who were on time, extremely professional, and ensured I was happy from beginning to end.

The installation itself was seemles. The job was finished on schedule and they left my house neat and clean. The finishing was also very professional. The appraiser for the sale actually asked me who installed my windows, because it was “the most finished window replacement he has ever seen.” That says a lot coming from somebody who looks at houses every day.

I would recommend this company. A fair price, professional installation, and great customer service.

–onwee

I feel like I have new home

This review is long overdue. I recently had Great Northern Windows back out to my home to change my bedroom window into a patio door. I always wanted a patio door in my bedroom. I feel like I have a new home. It was great to see the same wonderful installers who changed all my windows out in 2008. I cannot say enough about this company. They make everything so easy. Everyone is friendly, clean, and always on time. I would recommend Great Northern Windows to anyone!

–RMillsap

Truly amazed

We are writing this letter to express our appreciation for a job will done on the installation of our new windows.
It only took my husband several years to convince me our home needed them.  We are truly amazed at the difference they have made in our home.  
You took your time to explain what was needed to make our home more energy efficient and it truly has made a difference
Your crew were neat, fast, friendly, and efficient in the installation of our windows.  The removal and disposal of the old windows were an added plus.  There was nothing we had to do once you all had left, but to admire the great job you had done.  
We highly commend you and your crew for and excellent job and would highly recommend you to anyone in need of window replacements.
Thank you all once again.

–JLunny

Thank you Great Northern Windows

I have never Written a testimonial letter before; however, I need to express my appreciation for such incredible customer service.

Jason was our sales person, who arrived on time to measure for our house. He was friendly and extremely knowledgeable about the replacement windows and gave us several options to choose. He was also informative about the energy rebates from the local power company. We sent our deposit out a little late, and Dylan and Jason were able to order our windows so that we could get them installed before our guest arrived the Saturday before Christmas. We so appreciated that they were able to work with the manufacturer to get this special request accomplished. They laid out a schedule for us that would have us complete by Friday December 23 no matter what!!

Not only were they on schedule, but the installers, Gary and Don were friendly and true professionals. They did not miss one detail including replacing window trim, caulking outside, and even working with oak interior casing and caulking there also. The job was left neat as a pin and absolutely on schedule. We so appreciated having them to professionally install our windows. Please than them again for us.

It is hard to find good customer service these days, and we would not hesitate for a minute to recommend Great Northern Windows to others. Again, we are most appreciative. Have a great year in 2012, you totally deserve it!!

–sayost

Wonderful Job

Dear Peter:
My wife and I wish to thank you and gary for the fine work you did removing our old windows and istalling the Milgard upgrades.
We could really feel the difference during the recent cold and windy period, also the reduction in outside noise.
Again we really wish to thank you.

–Bsawyer

 

Peter is outstanding!!  

He listens, delivers and is a wonderful quiet gentleman that gave us the exact look we wanted for our 1925 Craftsman building.  The installation was perfect, the appearance is grand and everyone comments on them.  The windows came in when he said they would and all I did was show up one day and walaa, they were in! I would HIGHLY recommend Great Northern Windows to anyone.

–Chris

 

Great Northern Referral Program

Serving all of central Oregon

Licensed, Bonded, Insured
Visit our showroom during business hours 8-4 Monday through Friday.  Appointments are recommended.
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